RowCal started managing Millbrook on 3-1-2023.

Their first task was to schedule Millbrook's 2023 Annual meeting. A simple task that any professional property management company could do blind folded. Not RowCal. 

It took them three attempts to get the meeting scheduled and the end result was the biggest disaster to date by any management company Millbrook has dealt with over the last 6 years.

That puts them at the top of my list.

The story is actually pretty funny:
Sentry Property management, our prior management company scheduled our annual meeting for 3-27-2023. Sentry also sent out ballots for 2 Board member positions that were expiring and also ballots to vote to approve new Declarations for the community.

Fun fact: I am one of the candidates for the Board and it's highly unlikely that I will get elected if you have read anything so far.

A week before the annual meeting the Board advised the community that someone at Senty opened the Secret ballots for the election and voided it. There for it was necessary to reschedule the annual meeting and resend our Ballots. Read about it here:  

• Added Annual Meeting 2023 "Postponed" Part 1
• Added Annual Meeting 2023 "Postponed" Part 2

More about what happened at the annual meeting to come and YES, it gets even better and more unbelievable.

The Sentry Connection

Back in August of 2020 Sentry property management became Millbrooks new property management company.

My association was aware that they were taking legal action against me and so did Sentry and their management, who at the time was a gentleman by the name of Matt Egan.

Mr Egan was the regional manager for the office that managed our property and the manager he assigned to our property had never managed an HOA property before and it was vvery obvious.

I called out our manager and Mr. Egan on sevveral issues and within 6 m onth Mr Egan and the manager of our property no longer worked for Sentry. I was told by the new Manager, Ms. Gill, that Mr. Egan was let go and the manager was on leave.

Doesn't matter because these two screwed up our elections on purpose and they mis-recorded our meeting minutes with false info or just omitted whatever made the association look to bad. They did not approve and release meeting minutes to the community for almost 6 months. There are other things, but we will get into that later.

Fast forward to 2023 and Sentry has left our property and RowCal is now our new management company and guess who helped build their new office?? Mr Egan.

I recently had a issue with one of their employees and I went down to their office because I had not received a response in 3 days. This is the audio recording of that visit:

For starters I have determined that one of the guys, that said, from what he understands is "that most of the communication sir should go through the board"

Why would a construction guy know this information about me?

Fast forward to 2024 and now our association is looking at a minimum of $1.9 million in special assessments according to RowCal's "guesstimate" 

HOA's are not as good of a investment as people in the industry want you to believe.

Do your research, ask lots of questions, walk the property thoughrouly, get educated, hire a lawyer (you will need one) AND I highly recommend asking for the contract between the association and the management company. It might help you make a more informed decision about the arrangement the management company has with the association.

This last one is a must. Find out what law firm/lawyer represents your association and do research on them. I can't stress this last one enough. Don't bother looking at the good reviews if you want to know the truth about any of these companies that work in this industry. Trust me, I have reviewed my entire career and I understand the tricks.